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Apple Refurbished iPads. Apple Refurbished Macbooks. View cart. How to get a refund for iTunes or App Store purchases How you get a refund for iTunes or App Store purchases and in-app purchases isn't obvious, but it is possible! What happens when you report a problem When you report a problem with an app, you're given up to six options to choose depending on the app or in-app purchase.
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- How to request a refund using any device?
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How to get a refund using your iPhone or iPad Apple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so if you're stuck using the web on your iPhone, iPod touch, or iPad as well. Search for "Your receipt from Apple" if it's not immediately visible.
Unless you remember the date, there's no way to tell which receipt is which unless you tap it to open it, so you might end up tapping a lot You will be redirected to Apple's problem reports page. How to get a refund using the web If you're not at your computer, or simply prefer to sidestep iTunes, you can still request a refund using any web browser. Buy used, save big jemjem makes it safe and easy to save money buying gently used technology for home and family.
- How To Get An App Store Refund On Your Mac Or iPhone.
- Find your receipts.
- Request a refund for an App Store or iTunes Store purchase;
If you buy something you already own, that doesn't work, or that you didn't mean to purchase, you have a good case for getting a refund. In that situation, follow these steps to ask Apple for your money back.
How do I get a refund?
Scroll through your purchase history, which is listed in reverse chronological order, locate the item you want to return, then select the More option for the item. In the Report a Problem screen, select the Choose Problem drop-down arrow and choose I'd like to request a refund. In the Describe this problem text box, enter the reason you're requesting the refund, then select Submit.
- Get a refund on App Store purchases.
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- Request a refund for an App Store or iTunes Store purchase (iOS) – Mobills - Help Center.
- How to Get a Refund From the Apple App Store!
In a few days, you'll receive either the refund, a request from iTunes Support for additional information, or a message denying the refund request. On the iOS devices, the process is different from the one on the Mac. On the iOS device, open Safari, then go to reportaproblem.
How to get a refund (30-day money-back guarantee)
In the Report a Problem screen, scroll to the item you are requesting a refund for, then tap Report. Tap Choose Problem , then select I'd like to request a refund.
In the Describe this problem text box, enter a description of the problem or explain why you are requesting a refund, then tap Submit. All requests for refunds from the iTunes Store or App Store must be made within 90 days of the purchase date.
The more you request refunds, the less likely you are to get one. Everyone makes the occasional incorrect purchase, but if you regularly buy things from iTunes, then ask for your money back, Apple notices a pattern and begins to deny your refund requests.
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